I found this article on user interface. The ideas it speaks of can actually stretch across several design platforms like websites, applications, phone aps etc. The main idea behind this is to think about the user—not just the obvious things but others as well. Like it doesn’t matter how smart the user is because other factors weigh in and can effect how people use your deign. So you need to make S.T.U.P.I.D. (stressed, tired, untrained, passive, independent, distracted) users S.M.A.R.T ( make you’re design simple, memorable, accept users tendency to go on ‘autopilot’, give the user a chance for recovery, and test your website in realistic situations). I thought this article was pretty helpful with going beyond just saying ‘keep the user in mind’ and give you specific things to think about and therefore helps you think of further things. I hope you find it useful too!

http://www.boxesandarrows.com/view/are-your-users-s-t-u